Shipping Policy
Our customer service work 24/7. We very much care about our valued buyers. If you have any questions or concerns, we will be very glad to help you. We try our best to reply to your messages within 12 hours!
Thank you for your order, We strive to ship orders as quickly as possible.
Please notice to fill full information (including house number, apartment number...) on your shipping address.
Thank you for your order, We strive to ship orders as quickly as possible.
WHERE DOES smilecarehealth DELIVER?
We support global delivery.
SHIPPING FEE
We Offer Free shipping for All Orders.
for Fast shipping, $15 will be charged.
SHIPPING METHODS
Our shipping companies include USPS/UPS/YUN EXPRESS/TNT/DHL/FedEx.
We use different methods of delivery because such an application of different methods suitable for different countries and regions is able to make the time of transport as shortest as possible, and also assures the safety and convenience of the transport. After the goods are delivered, we will send the tracking number to you through your E-mail.
Estimated arrival time (Standard):
| Destination | Processing Time | Shipping Time |
| USA | 3-5 business days | 7-15 business days |
| EU | 3-5 business days | 7-15 business days |
| Canada | 3-5 business days | 7-15 business days |
| Australia | 3-5 business days | 7-15 business days |
| Others | 3-5 business days | 7-15 business days |
Estimated arrival time (Express):
| Destination | Processing Time | Shipping Time |
| USA | 3-5 business days | 5-7 business days |
| EU | 3-5 business days | 5-10 business days |
| Canada | 3-5 business days | 5-10 business days |
| Australia | 3-5 business days | 5-10 business days |
| Others | 3-5 business days | 5-10 business days |
Tracking & Additional Shipping Methods
Each parcel will have a tracking number that will be sent after dispatch. The customer can use this number to track the progress of their purchase and estimated arrival time.
By default, parcels are delivered to your door, elsewhere to the closest drop-off point. If you require express shipping, you can contact us directly to discuss the best possible method.
Tax
All tax will be taken by us.
Taxes charged on shipping rates are included in the shipping price.